Digital copies should install to your system as soon as your download is done. If that doesn’t happen, try these steps to manually install:
PlayStation 4
- Open your Notifications from the home screen.
- Choose Downloads and find your The Sims 4 download file.
- Press the Options button and select Install.
Xbox One
- Navigate to your Download History from the main Xbox Menu.
- Select the The Sims 4 file and press the menu button.
- Select Install.
If your installation freezes, gets stuck, or fails, your game file may have corrupted while downloading.
- We recommend deleting or manually uninstalling any files that made it through the installation process, then download and install your game again. Here’s how you uninstall games on Xbox One and PlayStation 4.
- Once you install your game, restart your game or console. This makes sure your system checks for game updates.
-