Trying to download big mega file

MEGA provides user-controlled encrypted cloud storage through standard web browsers, together with dedicated apps for mobile devices. Unlike other cloud storage providers, your data is encrypted and decrypted by your client devices only and never by us.

Upload your files from your smartphone or tablet, then search, store, download, stream, view, share, rename or delete your files any time, from any device, anywhere. Share folders with your contacts and see their updates in real time.

The encryption process means we cannot access or reset your password so you MUST remember it (unless you have your Recovery Key backed up) or you will lose access to your stored files.

End-to-end user-encrypted MEGA video chat allows for total privacy, and has been available through the browser since 2016. It has been extended to our mobile app, with chat history accessible across multiple devices. Users can also easily add files to a chat from their MEGA Cloud Drive.

MEGA offers a generous 50 GB free storage for all registered users with bonus achievements, and offers paid plans with much higher limits:

PRO LITE subscription: €4.99 (US$4.99) per month or €49.99 (US$49.99) per year gives you 400 GB of storage space and 1 TB of transfer quota per month.
PRO I subscription: €9.99 (US$9.99) per month or €99.99 (US$99.99) per year gives you 2 TB of storage space and 2 TB of transfer quota per month.
PRO II subscription: €19.99 (US$19.99) per month or €199.99 (US$199.99) per year gives you 8 TB of storage space and 8 TB of transfer quota per month.
PRO III subscription: €29.99 (US$29.99) per month or €299.99 (US$299.99) per year gives you 16 TB of storage space and 16 TB of transfer quota per month.

Subscriptions are renewed automatically for successive subscription periods of the same duration and at the same price as the initial period chosen. You can switch off the automatic renewal of your MEGA PRO subscription no later than 24 hours before your next subscription payment is due via your iTunes account settings page. To manage your subscriptions, simply click on the App Store icon on your handset, sign in with your Apple ID at the bottom of the page (if you haven't already done so) and then click View ID. You'll be taken to your account page where you can scroll down to Manage App Subscriptions. From there, you can select your MEGA PRO subscription and view your scheduled renewal date, choose a different subscription package or toggle the on-off switch to off to disable the auto-renewal of your subscription.

For more info, please check our website: https://mega.nz/
Terms of Service: https://mega.nz/terms
Privacy Policy: https://mega.nz/privacy

Version 5.3.1

- Send GIFs in your chats. Open a chat, tap on + and choose a GIF.
- Transfer widget. During transfers, a widget will appear at the bottom right corner indicating their progress. You can tap on it to see the transfers in progress and the completed ones. This widget will not appear in all views, and camera upload transfers will not be shown in this widget.
- Improved message editing.
- Improved image zooming.
- Other miscellaneous bug fixes and improvements.

amazing!

mwah! i love this app more than anything. i’m a editor so i use scenepacks for my edits most of the time, and it’s the best app for me to get links to things like that! i also use it to store photos and things so i don’t have to keep them in my gallery, and honestly i think that’s one of the best and easiest things ever, especially sense i don’t trust icloud and you can’t fully delete things there. it saves me a lot more space to use mega in general so i 100% recommend. BUT lately i’ve been having issues where it won’t save things, and i know i have space but it stops in the middle of downloading and says couldn’t download. i’m hoping it’s just a glitch but as long as i can screen record it’s fine with me. also i would recommend adding a option to add thr things to google drive and so we can save these photos and videos to our files, mainly bc files saves much faster and easier. so it could be much easier and helpful for other people !! but anyway it’s a great app and i would love to see it grow!

Developer Response ,

Hi and thank you for your feedback.!
Can you please be more specific about the issue?
We will try to investigate and solve it so you can enjoy your experience using MEGA!
PLEASE NOTE: Do not reply here. Please send an email with detailed information about the issue to support@mega.nz or we will not be able to help you.
Thank you.

Great App with one issue

This is an awesome app and allows me to make use of the cloud on my iPhone except for one small issue. I am an IT tech and often need to listen to audio recordings of phone calls. These recordings are stored on MEGA and I use to be able to listen to them on the go through my iPhone. However, the iPhone X doesn’t fully support that. If I open an audio file on my iPhone X, it opens the playback window like it usually would, but it gets cut off by the notch at the top of the iPhone X. I can’t scrub through the audio file like you normally would be able to because there is a notch right where you would be able to scrub through. Nor can you press the “Done” button on the top left corner of the screen. To change audio recordings, I have to force close the app, reopen and select the recording I want to listen to. It’s inconvenient to do so, but hopefully this gets worked out in the near future. Otherwise, the app is great and the service from MEGA is outstanding.

Developer Response ,

Hello! Thank you for your feedback.

Can you please be more specific about the issue? Can you please send us screenshots of the behaviour you have mentioned, or can you please record the screen of your device while this is happening?

We will try to investigate and solve it so you can enjoy your experience using MEGA!

PLEASE NOTE: Do not reply here. Please send an email with detailed information about the issue to support@mega.nz or we will not be able to help you.

Thank you.

It’s Great But Then...

I’ve had this app for a while now and I’ve never truly been one to complain about it. That being said the app functions perfectly and up until this point I’ve never had any problems with it, until maybe last night when I was told I reached my queued data limit and that anything I might try to download will be stopped completely or just be interrupted. To remedy the situation I cleared out every thing, to the point to where it look like I had downloaded the app for the first time, however with the app completely cleared and no percentage of storage used at all, I still had the same issue where I saw using too much space. This is truly a very nice app but with problems like, where you’ve cleared out all storage and have nothing used, it gets a little frustrating because then there’s no point in using it after that.